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Digital Product Delivery

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1. Did you order any of these digital products? Or a package that included at least one of them?

- Free Digital Keepsake

You should receive an email or text message within 72 hours of your portrait session in hospital, which includes a link to order your Free Digital Keepsake. After ordering your Free Digital Keepsake online you will receive a 2nd email or text message with a link to choose your pose and download your Free Digital Keepsake. 

Please check that you received these notifications, including your email spam folder.

If you have not received any notification within 72 hours, please contact us here.

- Digital Download or Slideshow

You should receive an email or text message within 72 hours of ordering which includes a link to download your digital product(s).

Please check that you received this notification, including your email spam folder.

If you have not received any notification within 72 hours, please contact us here.

2. All Other Orders

For all other orders click here to track their shipping status.